Warranty and service
BestQuímica is the official MaxShine distributor in Portugal and handles the manufacturer’s warranty: lifetime repair or replacement of tools for defects in materials or workmanship, a one-year comprehensive warranty on DA and rotary polishers (six months on the M8S) and backing plates, pads and carbon brushes in stock. Tell us the model and the serial number and we handle the rest.
Tool maintenance
What the manufacturer asks so the polishers last: clean air intakes, carbon brushes and a backing plate in good condition.
Clean the pad with the brush after every panel, with the machine spinning slowly; change pads when they saturate. At the end of the day wash in warm water with pad cleaner, squeeze without twisting and dry on the holder, hook side up. Never store pads damp or in the sun.
Separate by use (drying, polish, glass, dirty work) and wash separately at 40 °C, no softener, no bleach. Tumble dry on low or air dry. A towel that hits the floor moves to dirty work.
Blow out the air intakes at the end of the day, check the hook-and-loop and the flatness of the plate every three months and replace the carbon brushes when the machine loses power or sparks (spares come in the box). Store the machines hanging, with the cable coiled.
Indicative intervals for normal professional use. In intensive use, shorten them.
Warranty and service
Original backing plates, compatible pads and carbon brushes, linked to the store. For other parts, use the form.
Service request
Give us the model, the serial number (label on the base of the machine) and what happens. We reply within 1 business day.
